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APM Measuring your Marketing

Measuring Marketing Impact

May 17, 2021 by Alison Page 0 Comments

Are you aware of which marketing activities generate engagement, leads and customers? Using relevant data to measure outcomes ensures that marketing budgets are spent where value can be added… Your internal or outsourced marketing team is paid to conduct a variety of marketing activities, some strategic and some tactical, but do you know what works […]

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Championing Customer Experience in the New Normal

April 20, 2021 by Alison Page 0 Comments

In the latest Brand Watch report, the entertainment industry delivered the most positive customer experience in 2020 with joy being the primary emotion. In contrast, the overriding emotion associated with airlines was frustration, particularly around the handling of refunds. As we embrace the new normal, is your brand providing the best possible customer experience? What […]

APM Hosting a Webinar

10 Tips for Hosting a Webinar

March 29, 2021 by Alison Page 0 Comments

Has hosting webinars offered your business a way to connect with prospects, clients and delegates? Many organisations have embraced webinars during the period of remote working. The Benefits of Hosting a Webinar With a potentially wide reach, webinars offer a means to: Train and educate Collaborate and establish communities Build brand value and trust Demonstrate […]

APM Customer Journey Mapping APM Blog

Customer Journey Mapping: Your Brand Through their Eyes

March 23, 2021 by Alison Page 0 Comments

Running a successful business is about far more than just selling a product or services. With a focus on marketing, we see that the ability to gain and retain customers is dependent on identifying, anticipating and satisfying customer needs. To gain insight, we must put ourselves in our customer’s shoes and view our organisation from […]

APM Business Continuity

How to Reduce Risk with Business Continuity Planning

February 22, 2021 by Alison Page 0 Comments

If the past year has taught us anything, it is that change is inevitable. Whilst it is impossible to predict a global pandemic, contingency planning can aid response and recovery. “Failing to prepare is preparing to fail.” – Benjamin Franklin Business Continuity Planning As we approach a year since the first lockdown was declared, it […]

APM Marketing Agency Fit Right

What to Expect from a Good Marketing Agency

January 15, 2021 by Alison Page 0 Comments

If you’re considering utilising the services of an external marketing agency to help ensure your marketing activities are aligned with your business objectives in 2021, there are a number of things to consider. Not least because there are more than 25,000 marketing agencies in the UK. But what services do they offer and how do […]

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How to Reach and Engage with Customers in 2021

December 8, 2020 by Alison Page 0 Comments

Even the most optimistic predictions would not have foreseen the rapid change in consumer behaviours that we’ve experienced in 2020. Looking ahead, is digitalisation the best way to spend your marketing budget or is there another way to reach and engage with customers? Marketing Strategy The past year has been a period of intense change. […]

APM Business Planning

Year End Actions for SME Businesses

November 25, 2020 by Alison Page 0 Comments

We have a good understanding of the Covid vaccine, the Christmas restrictions have been announced, and the markets are up. But what’s next on the agenda for business owners and SME’s…  What’s next on your Business Agenda? With President Trump finally conceding that the transition of office to Joe Biden must begin, and very welcome […]

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Attracting New Customers on a Limited Budget

November 4, 2020 by Alison Page 0 Comments

This year, like no other, we have all had to adapt. To remain relevant and generate an income many small businesses and entrepreneurs have had to embrace online sales for the first time. So… you’ve told all your existing customers that they can buy from you online and you’ve directed them to your page, but […]

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How well do you know your own brand?

October 26, 2020 by Alison Page 0 Comments

Identifying your USP and working on your brand positioning statement are both important factors in a marketing strategy, especially if you’re a new business, launching new products or services or are reviewing your position in the wake of Covid-19… Have you identified your USP (unique selling proposition)? Ideally, your USP is something that will be […]